Firefly Communications


Reputations are largely built by the experiences and interactions we hear from others – customers, partners, media, employees, candidates… even the ‘robots’ like Google and Alexa! Our services aim to make the most of these interactions to shape your reputation.

What are you looking to achieve through comms?

We believe that an organisation’s reputation is more than just an intangible asset – it’s an inescapable and all-pervasive force like gravity.

Every single action that you and your company take, from product design to HR policies, from how your CEO behaves to the content of your latest news release, affect how others perceive and interact with your brand.

This means that to shape your reputation, you cannot just focus on editorial coverage or social channels – you need to look deeper, to your customers, to your employees, to your suppliers and leadership community.

Firefly has been shaping the reputations of organisations for over thirty-five years


From helping international firms like CenturyLink develop their leadership team to working on employee communications with road-rail vehicle providers Quattro, helping prospects discover new brands like SafeToNet or becoming firmer advocates for established organisations like Crucial.

Take a look at the campaigns we’ve run

What our Clients say

“Coordinating clients, PR teams from seven countries and Cornerstone executives means there are many moving parts, and with Firefly, every year is more successful than the last. Even under pressure, the Firefly team are diligent, tenacious and go above and beyond”

Susan Hilliar, Senior Head of Public Relations & Communications at Cornerstone OnDemand

“As our business, brand requirements and goals have continued to evolve, Firefly has kept up and regularly proactively presented new ideas and approaches to drive further PR success. We’ve been supported by Firefly since 2009, and I have long appreciated the team’s determination, agility and results-driven attitude.”

Kelly Sasso, Micron Consumer Products Group at Micron Technology

“NGINX’s commercial and technical proposition is sophisticated, but the Firefly team got to grips with it straight away. The team immersed themselves in our world, spending time in our Cambridge office every quarter and ensuring that not only did they understand our technology and sales model correctly, but that they were always challenging us and bringing new themes to the table so that our discussions with press were both timely and relevant.”

Ed English, Senior Director of Marketing, NGINX

Our thoughts about reputation shaping

The Leadership Paradox: Why Talent isn’t Always Enough

Talent and leadership go hand in hand in making an organisation poised for success, but one can’t do without the other. When we think about leadership, we will all have something different in mind. However, the purpose of all leaders is the same: to unite people as a team to work towards the same goal. […] …Read more

Megan Dennison
Megan Dennison

The devil wears (preloved) Prada: Tech and second-hand marketplace growth

When I was young, my dad used to bid on second-hand kids’ jewellery for me on eBay. I’d jump up with excitement when he won an auction, but I’d also wonder – what is this strange and mysterious corner of the Internet, where we could buy silver bracelets from nondescript profiles? That corner has since […] …Read more

Alexandra Kourakis
Alexandra Kourakis

Strategic PR planning – how to prepare for the summer slowdown

In the world of PR, and in many other industries, the beginning of each year starts with a bang. There’s a flurry of activity as companies race to make noise with new announcements, fresh messaging, the latest thought leadership and more. Then, in the second quarter, many companies host their own conferences and events. Then, […] …Read more

Rebecca Graham
Rebecca Graham

Is it time to shape your reputation?

We operate in London, Paris and Munich, and have a network of like-minded partners across the globe.

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