By Madeleine Marston, Friday Street Events

Organising attendance for your brand at an exhibition or conference is a huge undertaking – and normally involves several members of a team, not to mention some external support.

To share my ten year’s worth of recommendations now, would be over-extending myself on the word count I have agreed!  But here are five top tips for conference event success from my company, Friday Street Events.

Number one is DON’T throw huge sums of money at an over-designed, beautiful stand and then hope that this will do the networking, brand awareness and data collection for you. Events are about people. So the most important bit is who you have representing your brand. You need people who like people, those who are good at dinner party small talk, empathetic people e.g. when the audience is Mums, have Mums on your stand talking about your product.

Event chat is 90% small talk and 10% actual business talk. Give your stand’s personnel the time to find out a little about the event, the people, the location, e.g. at an event in Harrogate, make sure your team can recommend Betty’s Fat Rascals!

The second tip is stand location. Everyone wants the central aisle or the spot right next to the entrance. Yet, how often do you visit a foreign city and eat in the restaurant right in the middle of the main square? You don’t, because it’s over priced and a tourist trap. You go for the restaurant just off the main drag, on a corner with seating outside. Event floor-plans are no different.

Tip number three… Identify what you want to walk away with, as a brand from the event: data, sales, partnerships, brand awareness, plan activity accordingly. Talk to the organizers and let them know your objectives. They can help you promote pre show, if you don’t have a good event, you won’t be back, so it’s in their interests.

The fourth tip is one you know…. don’t think when you leave the venue, it’s over. Back in the office the next project is looming, all the stuff you didn’t do whilst you were at the event needs prioritizing. Yet you have data, you have met people who showed an interest in your brand. These are your sales leads for the next 6 months; they’re your brand ambassadors for the next year. Make the first call. It’s not like the 2nd date syndrome…who is going to call first? Don’t waste your time waiting …contact them straight away.

The fifth tip …is about your sanity either on a stand or as an event visitor….good shoes. A 15 mile hill walk never gives you the tired feet and legs that a day at Excel can. If possible, pack a sneaky pair of trainers into coat check. Failing that it’s almost imperative that you leave the event and go to the first bar for a tired foot-relieving beverage. But be warned everyone else you have been at the event with, will be there as well. So be careful what you say and what you drink, you never know who is listening and who is watching!

Do you want to know more? Friday Street Events can run event-training sessions or manage an event for you, to guarantee success. Madeleine Marston is Director at Friday Street Events, any comments let her know.



Is it time to shape your reputation?

We operate in London, Paris and Munich, and have a network of like-minded partners across the globe.

Get in touch

Sign up to Spark, our newsletter

Receive thought pieces from our leadership team, views on the news, tool of the month and light relief for comms folk

You can unsubscribe at any time, please read our privacy policy for more information