Spreading the word about customer delight

A happy customer is such an incredible asset

Are you using all this positive sentiment to help shape your organisation’s reputation? So much can be done to amplify and spread the word of your delighted customers – here are the services that can help.

Media

Social

Customer newsletters

Content for customer portal

Internal ABM content

Consultancy

Customer events

Forums

User groups

Change management

Speaker programme

Awards programme

Crisis management

Inspiration from others

Vimeo

Firefly helps video leader Vimeo pivot to seize a new market and win a new community.

Talent Unleashed

Firefly runs awards programme for recruitment brand Talent International.

Cornerstone Convergence

Firefly supercharges international customer event for leading HR brand Cornerstone.

View more case studies

More reading

The Firefly Guide to Shaping Your Reputation

How has Firefly changed? This page explains what's new and what this means.

Find out more
View more resources

Is it time to shape your reputation?

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