Claire Walker

“As a youngster I played competitive tennis, which taught me so much about strategy, dedication, follow-through, accuracy, positive thinking and the importance of winning. I still play tennis regularly (and win sometimes) but these lessons have guided me through my career. I have always applied bundles of energy, contagious enthusiasm and imaginative approaches to my work. No client assignment is too challenging.

I’m calm in a crisis and I thrive on change, especially when it relates to making things better for people. ‘Spontaneous’ and ‘change loving’ may seem an odd self description, given that I’ve been at the helm of Firefly for over two decades, but during that time the methods of doing business, protecting and building reputations, and enticing people to change their behaviour have changed beyond recognition. We’ve worked with industry giants including Dell, Oracle, Apple, LG and Xerox, but also a number of smaller, challenger brands – they’re all unique and I’d be hard-pressed to name a favourite!

With three children to keep me busy outside of work, I love ‘time saving’ gadgets, but any new tech gets my attention. I’m an ‘always connected’ person, tweeting, connecting with colleagues, friends and family on Facebook, instigating events and discussions topics and posting on our blog. I couldn’t live without the internet and the convenience it brings to my life – my smartphone is always with me, unless I’ve worn it out or lost it, which sometimes happens.”